Returns & Exchanges
At Title MTB, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy for unused items in their original packaging. Please ensure all components are uninstalled and in brand-new condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your unused components in their original box, ensuring all hardware and manuals are included to avoid restocking fees.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team inspects the gear for quality assurance, we will process your refund to the original payment method within 5-7 business days.